Your AI front office,
in detail.
One AI that answers every call, text, and email. Memory that crosses channels. Callbacks placed when you promised them. Integrations that actually log. Compliance built in. Here's everything Piquup does.
Six pieces. One front office.
Scroll. Watch each capability assemble itself, then come alive together.
Sounds like your best front-desk hire.
Natural, warm, human. Pick from a library or clone yours on Multi-Location & Custom. Sub-second latency. Callers don't realize they're not talking to staff.
Books while the caller's on the line.
Live sync with your Google Calendar. The slot is held before they hang up. Confirmation SMS sent automatically.
Asks the questions you'd ask.
Custom intake flows per service. Captures details, qualifies the lead, sends the summary before they're off the phone.
Knows your returning callers.
Recognized by phone number. "Hey Jordan — last time you came in for the deep clean. Same thing this Saturday?" No setup.
Texts you only when it matters.
Urgent calls. Hot leads. VIPs. You decide what hits your phone. Questions that need a human route to the right teammate — and Piquup follows up with the customer itself.
Connects to the tools you already run.
Google Calendar, Gmail, and Mindbody today — monday.com, CompanyCam, SPOTIO, and Roofr coming soon. Every appointment lands on your calendar in real time — no copy-paste, no double-booking.
It can check your email too.
Scans your inbox.
Texts you what matters.
Piquup reads your business email in the background — wherever you receive it — and identifies the messages that actually need your attention. A hot lead asking about pricing. An unhappy customer. A reporter on deadline. Routine email stays in your inbox; the urgent stuff gets a text.
- Triages incoming email by urgency and value
- Texts you when a hot lead, complaint, or VIP message lands
- Drafts replies for one-tap send when you ask it to
- Available on Front Office and Multi-Location & Custom
Same caller.
Every channel. One memory.
Voice, email, SMS, and web chat all sync to one customer profile. Your AI knows who they are before they finish saying hello. Your whole team works from it too — every teammate gets their own seat, their own view, one shared AI brain.
LAST INTERACTION
Web chat · Sat 1:48 PM
NEXT APPOINTMENT
Sat 2:00 PM · Dr. Patel
SERVICE
Botox consultation
NOTES
Avoid retinol 48hr pre
PREFERRED CONTACT
SMS · evening
LIFETIME VALUE
$2,840
Your customers' conversations stay your customers' conversations.
Built to take privacy seriously from day one. No model training on your data. End-to-end encryption, fine-grained retention, and the audit trail to prove it. Piquup watches its own health, too — problems get caught before your customers mention them.
Encryption
AES-256 at rest. TLS 1.3 in transit. Per-tenant key isolation.
No model training
Your calls and customer conversations never train shared or third-party models.
PII handling
Automatic redaction of credit cards, SSNs, and IDs in transcripts and exports.
Regulated industries
Healthcare-grade privacy practices, plus a legal-compliance package for law firms on Multi-Location & Custom. Ask us about your compliance needs.
Consent-aware
Recording disclosure and TCPA-aware messaging baked in. Audit trail of every consent event.
Your data, exportable
Every transcript, summary, and customer record exports in one click. Never locked in.
See it run on your business.
Book a 15-minute call. We'll show you exactly how Piquup handles your industry, your scripts, your calendar.