The product

An AI front desk,
in detail.

Voice that sounds human. Memory that crosses channels. Integrations that actually log. Compliance built in. Here's everything Piquup does.

EVERY MOVING PART

Six pieces. One front desk.

Scroll. Watch each capability assemble itself, then come alive together.

VOICE

A receptionist that sounds like one.

Natural, warm, human. Pick from a library or clone yours on Enterprise. Sub-second latency. Callers don't realize they're not talking to staff.

SCHEDULING

Books while the caller's on the line.

Live calendar sync — Google, Outlook, Cal.com. The slot is held before they hang up. Confirmation SMS sent automatically.

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9:30
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INTAKE

Asks the questions you'd ask.

Custom intake flows per service. Captures details, qualifies the lead, sends the summary before they're off the phone.

Captured name & contact
Intake form sent via SMS
Summary in your inbox
MEMORY

Knows your returning callers.

Recognized by phone number. "Hey Jordan — last time you came in for the deep clean. Same thing this Saturday?" No setup.

JB
Jordan B.4th visit · last on April 18
ALERTS

Texts you only when it matters.

Urgent calls. Hot leads. Repeat customers. VIPs. You decide what hits your phone — the rest sits in the dashboard.

High-value intake just booked
PI · Wed 10 AM · summary in dashboard
INTEGRATIONS

Logs to the tools you already use.

Clio, Salesforce, HubSpot, GoHighLevel, Boulevard, Mindbody, ServiceTitan. API + webhooks on Enterprise.

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Clio
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Salesforce
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HubSpot
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GHL
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Boulevard
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Mindbody
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Sheets
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API
INBOX MONITORING

It can check your email too.

Scans your inbox.
Texts you what matters.

Piquup reads your business email in the background — Gmail, Outlook, anywhere you receive — and identifies the messages that actually need your attention. A hot lead asking about pricing. An unhappy customer. A reporter on deadline. Routine email stays in your inbox; the urgent stuff gets a text.

  • Triages incoming email by urgency and value
  • Texts you when a hot lead, complaint, or VIP message lands
  • Drafts replies for one-tap send when you ask it to
  • Available on Pro Plus and Enterprise
CROSS-CHANNEL MEMORY

Same caller.
Every channel. One memory.

Voice, email, SMS, and web chat all sync to one customer profile. Your AI knows who they are before they finish saying hello.

Voice
MON · 10:24 AM
Maria called. Booked Botox consult Sat 2pm with Dr. Patel.
SMS
THU · 9:18 AM
Maria texted. "Any retinol prep I should stop?" Answered without re-asking who she is.
Web chat
SAT · 1:48 PM
Maria opened chat. "Running 5 min late." Dr. Patel notified.
MR
Maria Reyes
CUSTOMER #4821 · 4 VISITS · MEMBER SINCE 2024
LAST INTERACTION

Web chat · Sat 1:48 PM

NEXT APPOINTMENT

Sat 2:00 PM · Dr. Patel

SERVICE

Botox consultation

NOTES

Avoid retinol 48hr pre

PREFERRED CONTACT

SMS · evening

LIFETIME VALUE

$2,840

TRUST & SECURITY

Your customers' conversations stay your customers' conversations.

Built to take privacy seriously from day one. No model training on your data. End-to-end encryption, fine-grained retention, and the audit trail to prove it.

Encryption

AES-256 at rest. TLS 1.3 in transit. Per-tenant key isolation.

No model training

Your calls and customer conversations never train shared or third-party models.

PII handling

Automatic redaction of credit cards, SSNs, and IDs in transcripts and exports.

HIPAA-ready

HIPAA-eligible with a BAA on Enterprise. Legal-compliance package for law firms.

Consent-aware

Recording disclosure and TCPA-aware messaging baked in. Audit trail of every consent event.

Your data, exportable

Every transcript, summary, and customer record exports in one click. Never locked in.

See it run on your business.

Book a 15-minute call. We'll show you exactly how Piquup handles your industry, your scripts, your CRM.