AI front desk · Built for service businesses

The receptionist that never goes to lunch.

Piquup answers every call in your voice, books to your calendar, runs intake, recognizes returning customers, and texts you the things that actually need your attention.

Book a demo See how it works

15-min walkthrough · See it run on your business · Custom quote

SMITH LAW FIRM · CALL LOG
ANSWERED BY PIQUUP
✱ PIQUUP
Smith Law Firm, this is James. How can I help?
CALLER
Hi, I was in a car accident yesterday and I need to talk to someone.
✱ PIQUUP
I'm sorry to hear that. Mr. Smith handles personal injury — I can get you on his calendar. Wednesday at 10am or 2pm?
CALLER
10am works.
✱ PIQUUP
Booked. You'll get a text with the address, and Mr. Smith will call a few minutes before to prepare.
✓ Booked to Google Calendar ✓ Text sent to caller ✓ Intake captured

A real Piquup call — answered, booked, logged. Nobody had to pick up a phone.

0/7
Always answering
0min
From sign-up to live
<1s
Average response
0 hold
No music, no wait queue
THE PROBLEM

A missed call is a missed customer.

When no one picks up, your caller doesn't leave a voicemail — they dial the next business on the list. Nights, weekends, the lunch rush, the second line ringing while you're already with someone: that's where revenue quietly leaks out. Piquup answers all of it, so there's nothing left to miss.

HOW IT WORKS

What Piquup actually does.

Three things, done well. Not chatbot scripts — real conversation, real bookings, real customer memory.

It answers.

Picks up in your voice. Follows your script. Handles the conversation like a trained front-desk hire — 24/7, never on break, never out sick.

It books.

Checks your real Google Calendar before offering times. Books the slot, confirms by text, and logs the whole call — all before the caller hangs up.

It remembers.

Returning callers get recognized by phone number. References their last visit. Never makes them repeat what they've already told you.

SEE IT IN ACTION

Watch Piquup take a call.

A real conversation, start to finish — answered, booked, logged. No script, no hold music.

Video coming soon
SETUP

Live in five minutes.

No developers. No complicated integrations. No phone system changes. You sign up, describe your business, and Piquup does the rest.

STEP 01

Tell us who you are

Share hours, services, pricing, policies. Or paste your website URL.

~ 2 MINUTES
STEP 02

Meet your AI

We build your agent and assign a dedicated number. Call it, test it, tweak the voice.

UNDER 60 SEC
STEP 03

Forward your calls

Set up call forwarding. Customers keep dialing your existing number.

~ 1 MINUTE
STEP 04

Watch it run

Every call logged with transcripts and summaries. Connected to your Google Calendar.

FROM HERE ON
EVERY MOVING PART

Six pieces. One front desk.

Scroll. Watch each capability assemble itself, then come alive together.

VOICE

A receptionist that sounds like one.

Natural, warm, human. Pick from a library or clone yours on Enterprise. Sub-second latency. Callers don't realize they're not talking to staff.

SCHEDULING

Books while the caller's on the line.

Live sync with your Google Calendar. The slot is held before they hang up. Confirmation SMS sent automatically.

9
9:30
10
10:30
11
11:30
12
12:30
1
1:30
INTAKE

Asks the questions you'd ask.

Custom intake flows per service. Captures details, qualifies the lead, sends the summary before they're off the phone.

Captured name & contact ✓
Intake form sent via SMS ✓
Summary in your inbox ✓
MEMORY

Knows your returning callers.

Recognized by phone number. "Hey Jordan — last time you came in for the deep clean. Same thing this Saturday?" No setup.

JB
Jordan B.4th visit · last on April 18
ALERTS

Texts you only when it matters.

Urgent calls. Hot leads. Repeat customers. VIPs. You decide what hits your phone — the rest sits in the dashboard.

High-value intake just booked
PI · Wed 10 AM · summary in dashboard
INTEGRATIONS

Books straight to your calendar.

Two-way sync with your Google Calendar — Piquup checks real availability and writes the booking before the caller hangs up. More integrations on the way.

Connected to Google Calendar ✓
Real-time availability checked ✓
Booking written instantly ✓
CROSS-CHANNEL MEMORY

Same caller.
Every channel. One memory.

Scroll. Watch how voice, email, SMS, and web chat all collapse into one customer profile.

Voice
MON · 10:24 AM
Maria called. Booked Botox consult Sat 2pm with Dr. Patel.
→
SMS
THU · 9:18 AM
Maria texted. "Any retinol prep I should stop?" Answered without re-asking who she is.
→
Web chat
SAT · 1:48 PM
Maria opened chat. "Running 5 min late." Dr. Patel notified.
MR
Maria Reyes
CUSTOMER #4821 · 4 VISITS · MEMBER SINCE 2024
LAST INTERACTION

Web chat · Sat 1:48 PM

NEXT APPOINTMENT

Sat 2:00 PM · Dr. Patel

SERVICE

Botox consultation

NOTES

Avoid retinol 48hr pre

PREFERRED CONTACT

SMS · evening

LIFETIME VALUE

$2,840

BUILT FOR YOUR INDUSTRY

Real depth for the
businesses we serve.

Tap an industry to hear how Piquup answers its calls.

Conflict checks. Intake capture. Practice-area routing.

For solo practitioners and small firms who lose leads to bigger competitors when the phone rings off-hours. Piquup answers every call, runs the conflict check, captures the intake, and books to the right attorney's calendar.

SMITH LAW · TODAY5 CALLS
10:42
Personal injury inquiry — car accidentBooked Wed 10:00 AM with Mr. Smith
Booked
Caller: Jennifer Hayes, rear-ended on I-285 yesterday. Captured: name, insurance carrier, police report #, treating physician. Logged: new matter created · conflict check clear · intake form sent.
10:31
Existing client · case update requestRecognized · owner texted
Texted
Recognized: Marcus Lee, active matter LAW-2024-0314. Routed: SMS to Mr. Smith with full context. Caller's message: "Any update on the deposition date?"
10:18
Conflict check flaggedPrior representation · attorney review queued
Flagged
Conflict: Opposing party in matter LAW-2023-0891. Action: caller informed politely, asked to leave callback. Logged: attorney review queue, no intake captured.
09:58
Family law consultationIntake form sent via SMS
Booked
Caller: Rachel D., divorce inquiry. Booked: Fri 3pm with Ms. Ortega. Sent: intake packet, fee schedule, what-to-bring checklist.

Urgent symptom routing. Insurance triage. HIPAA-ready on Enterprise.

For medical front offices that field 80 calls a day — and the practices serving sensitive patient data with the compliance to back it up. Routes urgent symptoms to the right line, captures insurance info, schedules within your booking rules.

FAMILY PRACTICE · TODAY12 CALLS
11:14
Symptom check — chest discomfortRouted to triage nurse · escalated
Escalated
Symptoms: chest pressure 2hr, shortness of breath. Classified: potential urgent. Action: live-transferred to triage RN; ER advised pending assessment.
10:52
Follow-up schedulingInsurance verified · booked Thu 2pm
Booked
Patient: existing, recognized. Verified: insurance still active, copay $35. Booked: Thu 2pm Dr. Hu, prep SMS sent.
10:30
Prescription refill requestRouted to MA queue · auto-flagged
Routed
Patient: Anita G., recognized. Captured: medication, pharmacy, last fill. Auto-flagged: controlled substance — Rx pad review required.
10:08
New patient intakeInsurance + history captured
Booked
New patient: insurance verified live (Aetna, in-network). Captured: medications, allergies. Booked: new-patient slot Mon 9am.

Booked at 9pm Saturday, not Monday morning.

Med spas, salons, wellness studios. Piquup books treatments after hours, sends pre-care instructions, recognizes returning clients, and qualifies new ones on price and fit before they ever reach your front desk.

GLOW STUDIO · TODAY9 CALLS
21:14
Hydrafacial booked — first timeNew client · Thu 2:00 PM · pre-care sent
Booked
New client: Avery L. Booked Thu 2pm hydrafacial. Sent: pre-care SMS, parking, intake form link.
19:52
Returning · Maria · 4th visit this yearLoyalty offer queued
Recognized
Maria Reyes: 4th visit YTD, $2,840 LTV. Queued: 10% loyalty offer for owner approval.
18:30
Laser hair removal pricingQuote SMS'd · follow-up scheduled
Quoted
Package: underarm + bikini, 6-session. Quoted: $1,680. Scheduled: consultation Mon.
16:08
Reschedule requestMoved to next week · calendar updated
Rescheduled
Client: Lisa C., recognized. Moved: Sat 11am facial to next Sat. Synced: Google Calendar updated.

Emergency triage. Dispatch routing. Address capture.

HVAC, plumbing, roofing, electrical. Piquup triages emergencies, dispatches the right tech, captures address and issue details, and books the in-home estimate before the caller hangs up.

NORTH FULTON AIR · TODAY14 CALLS
12:08
EMERGENCY — no AC, 92° outsideDispatched to nearest tech · ETA 45 min
Dispatched
Issue: AC down 2hr, 92°F outside, infant in home. Dispatched: Marco (14mi out). SMS'd: tech photo, plate #, ETA 45min.
11:46
New install quoteAddress captured · in-home estimate booked
Booked
Caller: new build, 3-zone. Captured: sq footage, current system age, budget. Booked: Sat 9am estimator.
11:22
Annual tune-up · existing customerRecognized · auto-booked preferred slot
Auto-booked
Customer: Hendricks family, 3-year membership. Auto-booked: preferred Tue 10am. Tech: James (familiar).
10:54
Warranty claim intakeLogged · ticket created
Logged
Issue: compressor failure, unit 14mo. Logged: ticket #4821 with warranty flag.

Lead qualification. Showing booking. Pre-approval routing.

Qualifies leads, books showings, routes pre-approval inquiries to lenders, and captures tenant maintenance requests — then texts your agents so they focus on closing, not phone tag.

HALCYON REALTY · TODAY11 CALLS
14:21
Showing request · 4BR Cumming listingPre-qualified · booked Sat 11 AM
Booked
Buyer: Park family, qualified $725K. Verified: pre-approval on file. Booked: Sat 11am with agent Carla.
14:02
Buyer pre-approval inquiryRouted to lender partner · intro sent
Routed
Caller: first-time buyer. Captured: income range, target price, timeline. Routed: Truist partner Sarah Kim, warm intro SMS.
13:38
Tenant maintenance · leak in unit 4BTicket created · landlord notified
Logged
Tenant: unit 4B, kitchen sink leak. Action: ticket created, plumber tomorrow AM, landlord SMS sent.
13:11
Past client · market value questionRecognized · CMA request queued
Queued
Past client: sold with us 2022. Queued: CMA request to agent for callback within 24hr.

Athlete intake. Trial bookings. Returning client recognition.

Studios, gyms, sports academies, personal trainers. Piquup captures new athlete inquiries, sends intake forms, books trial sessions, and recognizes returning clients ready to restart.

FURY PERFORMANCE · TODAY8 CALLS
16:42
New athlete inquiry · 14yo baseballIntake form SMS'd · trial booked
Booked
Athlete: 14yo, varsity baseball. Position: pitcher. Goals: velocity. Booked: trial Wed 4pm with Coach Joe.
16:18
Returning client · 6 months outWelcome-back offer queued
Recognized
Athlete: Tyler M., last session Oct 2025. Queued: 15% welcome-back package for owner approval.
15:55
Group session capacity checkLive availability · 2 seats open
Answered
Inquiry: Sat morning speed-and-agility. Checked live: 6/8 enrolled, 2 seats open. Booked: caller's son.
15:32
Pricing inquiry · 3-mo packageSent · follow-up scheduled
Quoted
Package: 3-month strength + speed. Quoted: $1,440 with first-time 10% off. Follow-up: Fri.
BUILT FOR SERVICE BUSINESSES ACROSS
Law firms
Healthcare
Med spas
HVAC
Real estate
Plumbing
Dental
Fitness
Roofing
Salons
Insurance
Auto repair
Law firms
Healthcare
Med spas
HVAC
Real estate
Plumbing
Dental
Fitness
Roofing
Salons
Insurance
Auto repair
PRICING

Three tiers.
Talk to us to find yours.

Pricing depends on call volume and compliance needs. Book a 15-min call and we'll walk you through what fits.

Pro

AI receptionist for small businesses just starting out.

Custom quote
Based on your call volume
Book a call
  • Inbound AI voice agent
  • Spam call detection
  • Appointment booking
  • Google Calendar sync
  • Call transcripts + AI summaries
  • 1 business location
  • Email-only owner alerts
  • 48-hour email support
MOST POPULAR
Pro Plus

+ Messaging, callbacks, more channels.

Custom quote
Most teams land here
Book a call
  • Everything in Pro
  • Customer SMS confirmations
  • SMS + email owner alerts
  • AI callbacks (scheduled + retry)
  • Important email alerting
  • More integrations on the way
  • 2 business locations
  • Conversion + attribution analytics
  • 24-hour priority support
Enterprise

Custom platform + white-glove for firms with compliance needs.

Let's talk
Bespoke to your firm
Contact sales
  • Everything in Pro Plus
  • Web chat (we install on your site)
  • Multilingual mode
  • Custom integrations on request
  • Custom voice cloning
  • API access + webhooks
  • Legal-compliance package
  • White-label branding
  • Dedicated AM + SLA
  • 30-min business-hours response
See full feature comparison →
FREQUENTLY ASKED

Questions worth answering.

Do I need to change my phone number?+
No. Your customers keep calling the same number they always have. You set up call forwarding so unanswered calls go to your Piquup AI. Nothing changes on their end.
How long does setup actually take?+
Most owners are live in about five minutes. Two minutes to tell us about your business — or paste your website URL and we'll read it for you. Under a minute for Piquup to spin up your agent and assign a dedicated number. One minute to set up call forwarding.
Can it really sound natural?+
Yes. Sub-second latency, natural turn-taking. Most callers don't realize they're not talking to a person. Enterprise tier adds custom voice cloning so the AI can sound specifically like you or your front-desk staff.
What about HIPAA and legal compliance?+
Enterprise is HIPAA-eligible with a BAA. Law firms on Enterprise get the legal-compliance package — custom DPAs, attorney-client privilege handling, audit-grade consent tracking. Pro and Pro Plus run with consent-aware defaults but don't include the BAA or the legal package.
Is my customer data used to train AI?+
Never. Your conversation data is never used to train any shared, third-party, or publicly available model. The only thing that happens with your data is the analysis you signed up for, surfaced back to you.
Can I cancel anytime?+
Yes. One click in your dashboard. Plan stays active through the end of the billing cycle. Data exports on the way out. No retention gauntlet.

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